You will have probably guessed from reading this blog that I'm very happy with my Galaxy Tab and have been very fortunate not to have any problems with it. It would appear from posts I've seen on Twitter (thanks to @ThomasCrock1) that not everyone has had the best experience with theirs. The faults seem to have been:
- Oil Slick under the screen
- Poor Battery Life
- Different Software issues with the screen
I have been having a look into this and the Oil slick issues seem to be one of the most prevalent on Twitter and certainly one of the most annoying for owners. The photo below is from @rtimi on Twitter who is clearly having issues.
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| Oil Slick effect, photo courtesy of @rtimi |
According to the website GalaxyTabLife, when they surveyed their members they found that out of a small sample of 66 users, 29 had a problem with the oil slick effect! When I read this I was shocked that the problem was quite so large. Again according to GalaxyTabLife the only way to solve this problem is to allow the tab to dry out either by leaving it or by using a hair dryer to blow warm air through the dock port. Samsung say anyone with this issue should contact their customer service department. It's also important to remember that in the UK you have 21-28 days to return your tab to the store you purchased it from for a replacement or refund and 7 days if you purchased it online.
As I said at the start of this post battery life also seems to be an issue with some users reporting that the battery would only last 2 days of use before it would require a recharge. Now I must admit I find I get 2-3 days of heavy use on a single charge and try to run the battery to completely flat, to give it a good cycle, before I recharge it in order to prolong battery life. Returning an item with poor battery life is always difficult to prove but if its particularly bad the store should respect your UK consumers rights and accept it. Sometimes you may also find excessive heat is being generated by the tablet which can be associated with poor battery life.
The final reported fault seems to be around the responsiveness of the touch-screen. Users are reporting that sometimes touches aren't registered and the screen becomes totally un-responsive. Some people have suggested that this maybe due to the build up of grease from fingertips on the screen but it shouldn't affect the responsiveness by such a degree. It sounds to me much more like a processing issue or a process locking up and stopping the tablet working.
I have had a quick Google and can't find too much else wrong but if you hear of another fault then please do let me know via twitter.
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